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Engineering and Technical Services

Whether you need technical assistance in order to make decisions… or whether you have all the hardware lined up, the users champing at the bit but no one to perform the spanner/screwdriver work and commission the system or install the upgrade!… we have the necessary expertise and resource to solve your problems!

Our expertise covers a broad spectrum of products (IBM, Sun, HP, Cisco…) so whenever you need engineering help, think of us as the solution to your installation problems. Help is only a click or a phone call away.

We will always represent you at the customer site. Dealing through partners, we have no interest in muscling in on your relationship.

All our technicians have excellent customer liaison and presentational skills.

Hardware

  • IBM servers (I-series, p-series, x-series, z-series)
  • HP Servers (HP9000 and Rp midrange and Netserver x86 servers)
  • Sun Servers (Enterprise and Fire, Blade workstations)
  • Networking equipment (Cisco, Juniper, Extreme)
  • Fibre, Serial and SSA storage.

Service Overview

Simple

  • Disk upgrades
  • Memory upgrades
  • Feature work (i/o card upgrades)
  • Communication feature installation.
  • Desktop Roll outs (e.g. standard Windows NT4 desktop)

Complex

  • System commissioning.
  • Server Consolidation.
  • System upgrades, model changes.
  • Disaster recovery planning and documentation
  • System Healthchecks.
  • Performance Analysis / Tuning
  • Capacity planning.
  • Problem solving and PTF application
  • Operating system upgrades.
  • Transition of equipment from location to location.
  • Consolidation of multiple systems locations.
  • Backup strategy planning, implementation and testing.
  • Installation and configuration of networking hardware.

Some specific examples.

  • LPAR Design & Build,
  • HMC build and Upgrades.
  • OS/400 upgrades.
  • Implementation of I5 Power5 systems, including multiple LPAR systems
  • i-series system upgrades
  • configuring i-series and p-series LPARs.
  • Hardware Management Console installation, recovery and upgrade.
  • PIXs and VPNs, Wireless LANS, Routing, LAN Switching, Content Switching, Internet Access and Firewalling.
  • configuration of local networks consisting of mixed Ethernet & Token ring LANs split over multiple sites using Cisco routers and switches.
  • Install and configure Cisco routers.
  • AS/400 Performance Analysis and Capacity Planning

Contact us now on 01285 642222 Or email us at engineeringservices@tindirect.com

To visit our tinservices site click here.